As part of an upcoming order with a new bin supplier, officers plan to include a QR code on the front of each bin.
The QR code will link directly to the Council’s rubbish and recycling web page.
Residents will be able to use the code to quickly:
Report a missed bin collection
Check which rubbish goes in which bin
Find out their collection schedule
Request an assisted collection
The move aims to make it quicker and easier for residents to get the help they need.
Councillor Elaine Taylor, Deputy Leader and Cabinet Member for Neighbourhoods, said: "This is a small but practical change that will make a real difference.
"Most people have smartphones these days, so adding a QR code means residents can get straight to the right page without having to search for it.
"It’s all about making things simpler and more convenient for our residents."
The council is currently finalising the order with the supplier and bins featuring the QR code will start to appear later this year.









